Peace of mind for your pet’s journey,
from start to finish
Expert, dedicated pet relocation services to, from, and through the UAE—covering big moves, little holidays, and everything in between.
EXCELLENT Based on 32 reviews Angelo DisperatiTrustindex verifies that the original source of the review is Google. Absolutely phenomenal service — 10 stars! We recently relocated from New York to Abu Dhabi and entrusted Paws and Planes with the care and travel arrangements for our 12-year-old Labrador Retriever. Simply put, they were exceptional every step of the way. From the initial planning to final delivery, Paws and Planes handled every single detail with care, professionalism, and a level of dedication that went far beyond our expectations. What could have been a stressful and overwhelming process was made seamless and reassuring thanks to their responsiveness, clarity, and personal touch. Despite a tight timeframe and unexpected challenges — including the need to resubmit veterinary paperwork due to an error completely outside their control — they adapted quickly and efficiently, never missing a beat. They coordinated flawlessly across agencies and managed all the complicated import requirements at the Abu Dhabi airport, ensuring everything was compliant and smooth on arrival. And the service didn’t stop there. They picked her up at the airport after the long journey and personally delivered her safe and happy to our Airbnb. We’ll never forget the comfort of seeing her arrive calm and well-cared-for after such a long trip. Most importantly, they treated our senior dog like family. It was clear her well-being was their top priority throughout. We are deeply grateful for their professionalism, kindness, and outstanding communication. If you’re considering international travel with your pet, Paws and Planes is the gold standard. Thank you for making the impossible feel effortless. You gave us peace of mind when we needed it most — and our girl arrived home safe because of you. Haroon MohammedTrustindex verifies that the original source of the review is Google. Can’t recommend Paws and Planes enough. They handled the entire process of relocating my cat Mocha from London to Dubai, and I genuinely don’t think it could’ve gone any smoother. From the very first interaction, Georgina was amazing, professional, kind, responsive and genuinely passionate about what she does. She kept me fully updated at every stage, from the initial prep to the day Mocha was collected, and even during the flight and arrival in Dubai. That communication made a massive difference, it really put my mind at ease. Moving a pet abroad was very stressful mentally on myself and family too, especially with all the paperwork and logistics, but Georgina took care of everything when! I didn’t have to chase for updates or worry about how things were going, she was always one step ahead, making sure Mocha was comfortable and that we were reassured throughout. Mocha arrived happy, healthy, and completely calm, which just says it all. Her wellbeing was clearly the priority, and you could tell she was in safe, caring hands the entire time. My family and I are honestly so grateful. If you’re planning on moving your pet, you MUST use Paws and Planes. They’ve exceeded all expectations, and I will 100% be using them again in the future. Huge thank you to Georgina and the team! You made a nerve-racking process feel easy 🙏🏽🐾 Jonathan González SolerTrustindex verifies that the original source of the review is Google. Georgina is outstanding. For a summer trip to Europe - and after another well-reviewed “company” stopped replying suddenly - she took over and handled everything impeccably. No issues in Dubai or in Europe. No bother to our dog whatsoever - everything made easy and comfortable. Pretty much a VIP service for travel documentation for pets. 100% recommended. Evelyn TorinoTrustindex verifies that the original source of the review is Google. It was my first time traveling abroad with Bobby, and I was honestly so overwhelmed with all the requirements — but I’m beyond grateful I found Paws and Planes, especially Georgina! 🐶✈️ I didn’t have to worry about a single thing. Georgina literally took care of all the paperwork, guided me through the process step by step, and made sure everything was sorted perfectly before our flight from Dubai to Madrid. She was so kind, patient, and always just a message away whenever I had questions or got anxious about the whole thing. Thanks to her, everything went smoothly at the airport, and Bobby flew with us with zero issues. He arrived happy and calm — and I was honestly shocked by how stress-free it all felt, all because Georgina had it under control. If you’re planning to travel with your fur baby, Paws and Planes is the way to go. I can’t thank Georgina enough for making our move so much easier 💖🐾 Kim KoorenTrustindex verifies that the original source of the review is Google. I had a wonderful experience, and this was my second time traveling using Paws & Planes. The first trip was from Australia to Dubai, and the second was from Dubai to Spain. Everything went smoothly, and I highly recommend Georgina. She goes above and beyond, communicates effectively, and provides assistance whenever needed. Thank you! Jehan HormazdiTrustindex verifies that the original source of the review is Google. The absolute best! Made our move from the US so smooth. Would very highly recommend. Ian BaconTrustindex verifies that the original source of the review is Google. We are seasoned international expat movers ...but this was our first time with a Dog ! A HUGE Thank you to Georgina who guided us through the process and without whom, we would of had far less hair! She managed to bring our stress levels right down and get the help we needed. Paws and Planes are highly recommended- dont fly your animals without talking to them first ! Dianne MungrooTrustindex verifies that the original source of the review is Google. I used Paws & Planes Pers Relocation services recently just for some guidance on how to take my pet home unfortunately they could not accommodate taking my pet home because they didn’t have an agent in my country. However Georgina was very helpful in giving me some guidance on the steps to follow. Thanks 🤗 Katie StatonTrustindex verifies that the original source of the review is Google. Georgina was so supportive and caring during the process of bringing Nellie to Dubai from Yorkshire. Initially we were heartbroken that Doberman was on the banned breed list for the UAE - it turns out, thanks to Georgina, that is is Doberman Pincher. Therefore, we are all reunited again! Georgina held our hands through the whole re-location. She kept us well informed every step of the way and we will be forever grateful for everything she has done to reunite us with our beloved Dobie!Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
Get to know our founder
Get to know our founder
Meet Georgina,
Relocating or traveling with your pet can often feel overwhelming. The logistics, flight routes, health paperwork and requirements can quickly become a maze. And that’s not even considering the stress we, as pet parents, feel when we wonder what the actual flight will be like for our furry companions.
Destinations like the UAE have strict requirements, making it essential to get everything right for a smooth experience.
Georgina founded Paws and Planes in 2024 to take the burden off your shoulders. Our expert team handles all the details, from flight booking logistics to handling all paperwork, giving you the confidence and peace of mind you deserve.
Alongside Paws & Planes, Georgina is dedicated to making Dubai a more enjoyable place for pet parents—sharing hidden gems and even hosting pet-friendly events so you can feel more connected to your community.
We’re here to simplify the process and provide the peace of mind you deserve whether you’re coming or going to the UAE. Your pet’s journey, made easy
Our Services
Paws & Planes offers tailored pet relocation services for travel to or from the UAE, providing both individual and door-to-door solutions.
Whether relocating or traveling for a holiday, we ensure a seamless experience for all travel types: manifest cargo, in-cabin, or excess baggage.
Our services include:
- Door-to-door relocations to and from the UAE
- Full import service for manifest cargo arrivals into the UAE
- In cabin & excess baggage travel assistance
- IATA-approved travel crates
- Vet visits for health certification
- Endorsing paperwork with UAE government vet
- Expert guidance on flight routes
- Ensuring full compliance with UAE regulations
Our Services: Leaving the UAE
Travel Options
Pets flying from the UAE can travel in 3 ways: in-cabin, as cargo, or excess baggage. The best option dpeends on your pet’s size, the destination, and airline rules.
Health Requirements
At minimum, a MOCCAE health certificate and fit-to-fly are required for all pets flying form the UAE. Additional documents and tests depend on your pet & the destination
Our Services
We provide seamless door-to-door services for pets flying as cargo from the UAW and tailored care for other travel options, ensuring a smooth, stree-free journey with every detail taken care of.
Our Services: Entering the uae
Travel Options
All pets must arrive at DXB airport as cargo on commercial flights. Pets < 8kg may enter via Abu Dhabi. Alternatively, pets of any size may arrive in-cabin om chartered(private) flights.
Health Requirements
Pets entering the UAE must meet MOCCAE’s import requirements. This includes a valid import permit, health certificate, updated vaccines, parasite treatments, and sometimes a rabies blood test.
Our Services
We provide full import service for pets arriving as cargo into the UAE, and tailored care for other arrival options to ensure a smooth, stree-free journey with every detail taken care of.
How we'll assist with your pets import into the UAE, step by step
- First, we’ll determine arrival details, including the airport, travel mode, and pet specifics
- Next, we’ll share the exact import cost and ensure compliance with UAE entry requirements
- Then, we’ll review health paperwork to confirm it meets UAE regulations
- For manifest cargo arrivals, we’ll liaise with the export agent to finalize your pet’s airway bill
- We’ll apply for your import permit through our MOCCAE company account
- When your pet arrives in the UAE in the UAE, we will be there to complete customs clearance at the airport. For manifest cargo arrivals, there is no need for you to be at the airport.
- Finally, we’ll deliver your pet safely from the airport to your home in our private transport vehicle
Our Services: Additional Pet Relocation Services
We also help with
In addition to our import and export services, we’re also able to provide:
FAQs
All pets must arrive into Dubai International Airport as manifest cargo on a commercial airline. However, it is possible for your pet to fly into Abu Dhabi in cabin. Your pet must be under 8kg and comply with the airline policies. Alternatively, it is possible for your pet to arrive anywhere in the UAE on a private jet. We can assist with pets arriving in cabin. View the import costs HERE
It’s normal to feel a bit worried about your pet traveling as ‘cargo.’ This mode of travel involves your pet flying in a different section of the plane to you. Even though you won’t be able to visit, it is temperature-regulated and dimly lit for your pets comfort.
Pets travelling as cargo receive priority boarding, meaning they’ll be last on and first off.
Pets travel in and out of the UAE as cargo everyday and it is very safe. Cargo FAQ’s
Your pet must travel in IATA-compliant carrier, whether in the cabin or as cargo. Paws & Planes will assist with measuring your pet and can also supply an appropriate crate when you book your pets travel with us. We always use the IATA reference guide to ensure a proper and safe fit
When your pet lands in Dubai, they will be taken off the plane in their crate and moved to a secure animal holding area within the cargo terminal. Here, they will be looked after by trained airline staff while customs clearance and minister vet checks take place. With our full import into UAE service, you don’t need to be at the airport at all. We will handle everything for you and then deliver your pet straight to your home, keeping you updated at every stage.
Read more about how we handle your pets customs clearance here
For your pet cat or dog to be successfully imported into the UAE, the following is required:
- Microchip
- Valid Rabies Vaccine
- Rabies Titre Test (if the country you are travelling from is ‘high risk’
- Up to date annual vaccinaions (DHPPL for dogs, FVCRP for cats)
- Valid health certificate from the origin country, endorsed by the relevant authority.
- At least 12 weeks of age (or 15 weeks if travelling from a high risk country)
- Internal & External parasite treatment, administered within 14 days by a licensed vet.
- Not be a banned breed
These requirements are enforced by The Ministry of Climate Change & Environment and can be viewed on their official government page here
This depends on many factors such as the destination, your pet’s current vaccination status and pre travel requirements. We recommending reaching out to us as soon as you have your destination and travel date in mind so we can provide a realistic timeline estimate.
This depends on the time of the year, airline policies and your pets health. Many airlines restrict travel for snub nosed breeds during the summer; some airlines do not permit them at all. When you get in touch, we’ll explore your options and assist with the additional paperwork required for your special breed.
Yes, Paws and Planes offers a door-to-door service for most destinations, where we manage every aspect of your pet’s journey. This includes working with overseas agents to take care of procedures like import permits, customs clearance, quarantine, and delivery to your pet’s final destination, ensuring a smooth and stress-free experience from start to finish.
We provide full import service for pets arriving into UAE from all major airports.You can view the import fees HERE
As of July 2024, the banned breeds in the UAE include:
- Mastiff (Dogo Argentino)
- Tibetan Mastiff
- Neapolitan Mastiff
- French Mastiff (Dogue de Bordeaux)
- Boerboel
- Bullmastiff
- Cane Corso (Italian Mastiff)
- Bully Kutta (Alangu Mastiff, Indian Mastiff)
- Perro De Presa Canario (Canary Mastiff)
- Japanese Tosa
- Presa Canario
If you have a service animal or an emotional support animal, special permission is required in advance along with attested supporting documentation.
If you are traveling from one of the following countries, additional rabies testing is not required:
- Australia, Austria, Andorra, Bahrain, Barbados, Belgium, Czech Republic, Denmark, Estonia, Fiji, Finland, French Polynesia, Falkland Islands, Germany, Hong Kong, Iceland, Ireland, Italy, Jamaica, Japan, Kuwait, Liechtenstein, Mauritius, Malta, New Caledonia, New Zealand, Portugal, Singapore, San Marino, Sweden, Switzerland, United Kingdom, Vanuatu, Netherlands, Bulgaria, Slovenia, Palau, Latvia, Albania, Croatia, Maldives, Spain (excluding Melilla), Cyprus, Korea, Montenegro, Seychelles, Suriname, Micronesia, Greece, Marshall Islands, Bahamas, Lithuania, and Macedonia.
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